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Outlook Calendar CRM — Microsoft 365 Native Sync

Connect each user's Outlook Calendar to TeknoVesta with one Microsoft OAuth click. Works with personal Outlook.com and Microsoft 365 (Business/Enterprise). Meetings sync both directions with attendees, location, notes, and reminders preserved.

Understanding the Problem

Microsoft 365 dominates enterprise email and calendar — most B2B teams in Turkey, Germany, and Europe live in Outlook, not Gmail. TeknoVesta's Outlook Calendar integration uses Microsoft Graph API with OAuth: each user connects their own Microsoft account, no admin-level Azure AD configuration required. Two-way sync means CRM meetings auto-appear in Outlook, Outlook meetings auto-appear in CRM, edits propagate both ways in real-time.

Core Modules

Microsoft OAuth Authentication

Each CRM user clicks "Connect Outlook" and authorizes via Microsoft. Works with personal Outlook.com accounts and Microsoft 365 Business/Enterprise accounts. No Azure AD admin permissions needed.

Two-Way Sync via Microsoft Graph

Uses Microsoft's official Graph API. Meetings created in CRM auto-create Outlook calendar events. Outlook meetings with CRM contact emails auto-create CRM activities. Edits propagate both ways.

Attendee Linking

Outlook attendee emails match CRM contacts automatically. A meeting with 5 attendees creates 5 linked CRM activities.

Teams Meeting Link Support

When CRM meeting is created, optionally auto-generate a Microsoft Teams meeting link. The link is included in the Outlook event and the CRM activity.

Free/Busy Awareness

When scheduling a CRM meeting, TeknoVesta checks user's Outlook for conflicts. Honors meeting status (busy, tentative, free, out of office).

KVKK & GDPR Compliance

OAuth tokens stored encrypted in EU-region infrastructure. User can revoke access via Microsoft account settings or CRM dashboard. Audit logs track all sync events.

How It Works

1

Click "Connect Outlook"

In TeknoVesta user profile settings, click the Outlook Calendar connect button. Microsoft OAuth flow opens.

2

Sign in to Microsoft

Sign in with your Outlook.com or Microsoft 365 account, review requested permissions (calendar read/write), click Accept.

3

Initial Sync

TeknoVesta imports next 30 days of Outlook events. Events matching CRM contact emails are auto-linked.

4

Two-Way Sync Live

Create a meeting in CRM — appears in Outlook in seconds. Edit an Outlook event — CRM updates immediately.

5

Multi-User Rollout

Each team member connects their own Microsoft account. Admin sees connection status in TeknoVesta team settings.

Key Benefits

Native Microsoft 365 Workflow

For teams already on Microsoft 365, this integration feels native. No context-switching between mail/calendar and CRM.

Personal & Enterprise Accounts

Works with personal Outlook.com (free Microsoft accounts) and Microsoft 365 Business/Enterprise. Mixed teams supported.

Teams Integration Bonus

Microsoft Teams meeting links can be auto-generated for every CRM meeting. Sales reps don't need to manually create Teams links.

European Data Residency

Microsoft 365 data resides in EU data centers (when configured). Combined with TeknoVesta EU infrastructure, full European data residency is maintained.

Frequently Asked Questions

Does this work with personal Outlook.com (free) accounts?

Yes. Both personal Outlook.com accounts (free Microsoft accounts) and Microsoft 365 Business/Enterprise accounts are supported. OAuth flow is the same.

Do I need Azure AD admin permissions?

No. The integration uses delegated user permissions via OAuth — each user authorizes their own account. No tenant-wide admin approval needed for personal calendar access.

Can I use both Google Calendar and Outlook Calendar?

Per user, you connect one calendar provider at a time. Different team members can use different providers (some Google, some Outlook) — TeknoVesta unifies them in CRM.

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Get in touch to see how TeknoVesta integrates with your existing systems.

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